Debit Cards

HSBC debit card

Don't spend time trying to find the right change or worry about carrying large amounts of money around. Carrying cash has become a thing of the past; enjoy safety, convenience, control and worldwide acceptance when you pay with your HSBC debit card at home and abroad.

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Benefits

Purchase protection against loss or damage within 90 days
Extended warranty of up to 24 months on purchases
24 x 7 global emergency card replacement and cash payment
Worldwide ATM locator

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About this card

Safety

Your HSBC debit card is embedded with state of the art microchip technology for faster transaction processing and enhanced security together with your 6-digit PIN makes carrying your HSBC debit card much safer than carrying cash.

Convenience

With your HSBC debit card in your pocket, you no longer have to carry large amounts of cash or annoying loose change. Just use your HSBC debit card to pay for all your bills and purchases.

Control

With your HSBC debit card, you're always in control of your spending. You can only spend what you have in your account and track your monthly spends via e-statements.

Worldwide acceptance

Your HSBC debit card can be used to make purchases at 25 million outlets worldwide and grants you access to your accounts at over 1 million ATMs around the globe.

Chip and PIN

Your HSBC debit card is a Chip and PIN card. The PIN is a 6-digit Personal Identification Number issued by the bank. You can select or change your HSBC debit card PIN by using your phone banking PIN. Cards with chip technology are harder to copy and help safeguard against counterfeiting. With the 6-digit PIN, using your HSBC debit card is much more secure than using a traditional card with a magnetic stripe and signature.

Your HSBC debit card can be used for purchases at retail outlets and at ATMs. Please note, due to the fact that not all retail outlets are equipped to handle chip card transactions, you may be required to sign for the transaction instead of being asked to enter the PIN.

Additional benefits

HSBC Premier and HSBC Advance Debit Card holders will be eligible for purchase protection and extended warranty insurance.

Purchases made with a HSBC Premier Debit Card or HSBC Advance Debit Card are protected under the complimentary comprehensive purchase protection and extended warranty insurance¹. Purchases are automatically insured against theft or damage and have an extension of the manufacturer or retail warranty of up to 24 months from the purchase date.

The insurance is arranged and offered by Visa International and subject to Visa International Purchase Protection and Insurance Terms & Conditions.

HSBC will not be responsible or liable for any compensation, processing of claims, or other matters related to these services.

¹The benefits and features set out above are current as at the date they appear on our website. However, they may be subject to change at any time at our discretion. We will try to notify existing customers of any changes that may impact them either in advance of the change or shortly afterwards.

Apply online

Simply complete the online application form to start the process.

Request a callback to enquire about an HSBC Debit Card This link will open in a new window

Or call 800 7 4722 within Oman or +968 24950601 outside Oman.

Apply in branch

Alternatively, you can visit one of our branches, where our staff will be glad to give you further information and process your application.

Find a branch

Frequently Asked Questions

Yes, you can use your HSBC debit card to pay for everyday purchases wherever the VISA logo is displayed. Your card is accepted at all major retail outlets in Oman and over 25 million retail outlets worldwide.

Your HSBC debit card is accepted globally, giving you easy access to your bank account at over 1 million ATMs and over 25 million retail outlets all over the world.

You can withdraw cash from your bank account by using your HSBC debit card at:

any HSBC ATM worldwide
ATMs free of charge in Oman displaying the OmanNet logo
over 1 million ATMs globally displaying the VISA or Plus logo

Cash withdrawals made through HSBC ATMs outside Oman and through non-HSBC ATMs overseas may be subject to network fees and transaction charges

Daily cash withdrawal and retail transaction limits will also apply based on the type of account you hold with HSBC. These limits will vary in relation to the ATM network being used.

Your HSBC debit card offers you a wide range of free banking services at HSBC ATMs including:

cash withdrawals
account balance enquiry
transfer funds between your own accounts and to third party accounts within HSBC Oman
make payments to your HSBC credit card via the 'transfer' option
access to multiple local HSBC accounts provided your HSBC debit card is linked to those accounts
print mini-statements
change your PIN
utility bill payments
ability to deposit cash and cheques at select HSBC ATMs to your bank account or credit card account

You can access multiple HSBC accounts using your HSBC debit card provided the card is linked to those accounts.

With your HSBC debit card, your ATM transactions are debited directly to your bank account. A hold will be placed on your bank account for the value of your retail outlet purchases. These transactions will be normally debited from your account within 3 working days from the date of your transaction, at which point the hold is deleted. All your HSBC debit card transactions will appear on your bank statement, detailing the transaction date and retail outlet for simple reference. Please verify your transaction details appearing on your bank statement

As additional HSBC debit card will be issued to joint account holders only, family members who have joint accounts with you can be issued HSBC debit cards.

Your HSBC debit card is for your personal use only. Never permit any other person, including family members, to use your card

If your HSBC debit card is lost or stolen please report it immediately to our 24-hour banking phone line. Once reported, your card will be cancelled immediately and HSBC will arrange for a replacement card (charges apply) to be delivered to you

If your HSBC debit card is found or returned to you after it has been reported lost or stolen, please do not use the card. Please destroy the card by cutting it in half across the magnetic stripe and chip

Always retain your sales slip so you can cross-check it against the card transaction appearing on your bank statement. If you see a charge or entry that you do not recognise, contact us immediately on our 24-hour banking phone line.

When you receive your HSBC debit card, to protect your PIN:

immediately change the 6-digit number at any of the HSBC ATMs in Oman
select a 6-digit number you can easily remember but others can't guess
don't write down the number

When you use your PIN for cash withdrawals at ATMs and in retail outlets:

never reveal or quote the PIN o anybody including HSBC staff or in any correspondence over the phone or online
always shield the keypad when you enter your PIN to ensure others cannot see it

Change your PIN frequently. You can do this at any HSBC ATM in Oman or by calling our 24-hour banking phone line. If you forget your PIN, please call our 24-hour banking phone line to select a new PIN.

HSBC Personal Banking

800 7 4722 within Oman or +968 24950601 outside Oman

HSBC Advance

800 7 5555 within Oman or +968 249 50603 outside Oman

HSBC Premier

800 7 4666 within Oman or +968 24950602, +1 908 7736437 outside Oman

HSBC debit card

Benefits

About this card

Safety

Convenience

Control

Worldwide acceptance

Chip and PIN

Additional benefits

Apply online

Apply in branch

Frequently Asked Questions

Can I use my HSBC debit card to pay for goods and services?

Can I use my HSBC debit card overseas? And where can I withdraw cash?

What services are available at HSBC ATMs?

Can I access my other HSBC accounts? And how are transactions processed?

Can I get cards for my family?

How can I protect my HSBC debit card? And how can I protect my PIN?

What are the important numbers to remember?

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